FAQ

About Products

What perfume brands do you offer?
We offer a wide selection of perfumes from global brands, including niche and luxury fragrances.
What guarantee do you provide for the authenticity of the perfumes?
All of our perfumes are 100% authentic and come directly from certified distributors.
What is perfume decanting?
Decanting is an option to purchase a small volume of fragrance (e.g., 2, 5, or 10 ml) to test it before buying a full bottle.
What is the minimum volume I can order?
The minimum decant size is 1 ml.

About Orders and Delivery

How can I place an order?
You can place an order on our website by selecting the desired fragrances and adding them to your cart.
How is delivery arranged?
We deliver to Estonia, Latvia, Lithuania, and Finland. Choose the most convenient delivery option at checkout.
How long does delivery take?
Delivery time depends on your location, typically taking between 2 to 5 business days.
Is self-pickup available?
Yes, for customers in Estonia, self-pickup from our store is available at a convenient time.

Payment and Returns

What payment methods do you accept?
We accept payments via bank cards and electronic payment systems.
Can I return or exchange a fragrance?
Perfumes of proper quality are non-returnable. However, if there is an error with your order or the product was damaged, we will offer a replacement or a refund.

Working with Fragrances

Can I test a fragrance before purchasing?
Yes, you can order a sample as part of our decant service.
Do you offer consultations on choosing a fragrance?
Yes, our consultants will help you choose a fragrance based on your preferences and individual characteristics.
How long does a decanted fragrance last?
Decanted perfume lasts as long as it does in a full bottle, provided it is stored correctly (in a cool, dark place, away from direct sunlight).
How should I store perfumes?
It is recommended to store perfumes in a cool, dark place, avoiding sudden temperature changes.